Support

How Can AppZero Help You?

AppZero is committed to providing our customers with world class technical support to ensure the success of their Windows modernization projects.

AppZero Support Offerings

AppZero Support is an annual subscription that is available in two categories:

  • Standard Support – for assistance within normal working hours Monday to Friday, from 8 am to 5 pm (US EST).
  • Premium Support – for assistance outside Standard Support hours to accommodate maintenance or migration windows scheduled for off hours.

AppZero Support is delivered in a variety of ways as required, according to the category of support you subscribe to:

  • Via phone and email
  • Via the online AppZero Support Portal

AppZero's Standard and Premium annual Support subscriptions include:

  • Phone and email support requests
  • Access to the online AppZero Support Portal
  • Product releases as available

Phone: +1 866.980.APP-0, option 3 to leave a message for the next available support person. Please provide the following in your message:

  • Your email address
  • Your activation code
  • A brief description of your issue

Email: support@appzero.com
AppZero Support Portal: Click here to log in.

Policies

Read about Support Policies for AppZero software products.

Professional Services

Read about the Professional Services that AppZero can provide for your Windows Application Monitoring, Migration, and Maintenance software subscription.

Documentation

User Documentation for AppZero software products is available in HTML and PDF.

Get started with AppZero