Support

AppZero Customer Support

AppZero^TM is committed to providing our customers with world class technical support to ensure they can realize all the benefits our technology has to offer. Our "Incident Support" is a flexible, pay-as-you-go model and our Enterprise Support models are annual agreements.

• Incident Support is a flexible "pay as you go" model that offers telephone and email support from 8am to 5pm EST
• Standard Enterprise Support is an annual agreement that covers telephone and email support from 8am to 5pm EST
• Premium Enterprise Support is an annual agreement that covers issues raised any time of day, any time of the year (24x7x365)

AppZero's Standard and Premium annual support subscriptions include:

• Unlimited support requests
• Access to the AppZero Online System
• Access to the AppZero Forums where FAQs and support questions are addressed
• Point and patch product releases as available

AppZero support customers can contact AppZero technical support via:

Phone: +1 866.980.APP-0, option 3

Email: support@appzero.com

Web Forum: The AppZero Forums

Online Support System: AppZero Support System

AppZero Appliance Zone & Beta User Support

The AppZero Appliance Zone and Beta users are supported through our community forums.

Online Support System

Please enter your username and password to access the AppZero Online Support System. please email support@appzero.com if you don't have your Username and/or Password.